Shipping and Delivery

Thank you for choosing Decor Chidiya! We strive to provide you with the best shopping experience possible. Please review our shipping and delivery policy outlined below:

Shipping Process:

  • Once your order is successfully placed, it will enter the processing phase.
  • Orders are typically processed within [7] business days, excluding weekends and holidays.
  • Upon processing, your order will be handed over to our shipping partner, Shiprocket, for delivery.

Delivery Timeline:

  • Our standard delivery time within India is [7] business days from the date of order processing.
  • Minimum delivery time in India- 3 days 
  • Maximum delivery time in India - 20 days 
  • Please note that delivery timelines may vary depending on your location and any unforeseen circumstances, such as weather conditions or logistical challenges.
  • We are committed to delivering your order as quickly as possible, but please understand that delays beyond our control may occur. In case of any discrepancies in delivery, we are collaborating with Shiprocket to resolve the issue promptly. However, please be aware that resolving such discrepancies may extend the delivery timeline.

Exchange Policy:

  • We offer a 7-day exchange policy from the date of receiving your item.
  • If you receive a defective product, you may request an exchange for the same product within 7 days of receipt.
  • Please note that exchanges are only available for the same product and cannot be exchanged for any other item of lesser, more, or equivalent value.

Return and Refund Policy:

  • We do not accept returns or offer refunds once an order is successfully placed.
  • Once your order is in processing status, we cannot refund full, partial, or any part of the order amount.

Collaboration with Shiprocket:

  • We have collaborated with Shiprocket for shipping services to ensure reliable and efficient delivery.
  • Shiprocket is a trusted shipping partner, but in case of any discrepancies in delivery, we will work closely with them to resolve the issue.

We appreciate your understanding and cooperation. If you have any questions or concerns regarding your order or our shipping and delivery process, please feel free to contact us.

Thank you for shopping with Decor Chidiya!